OUR GUARANTEE

The quality of our service will achieve your specification.

  

* Our quality care system ensures we regularly review with you the quality performance of our service - and identification of your changing needs.


* A formal monthly sign-off by the client’s nominated representative confirms your view of our level of achievement.


* All our supervisors will be incentivised to ensure achievement of consistently high standards of quality performance.

A speedy resolution of any issues or emergencies.

* All cleaning issues will be addressed within one working day of notification.

Our staff will be fully trained, uniformed and comply with your security requirements.

* Our training programme ensures that all local managers will be trained in cleaning technology to British Institute of Cleaning Science standards.


* All our cleaning operatives will be up skilled in line with BISCs standards.


* All our cleaners will be uniformed and will carry security identification cards.


Our Qualifications

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